Oakdene Primary School
Job description: Administrative officer
Oakdene Primary School is committed to creating a diverse workforce. We will consider all qualified applicants for employment without regard to sex, race, religion, belief, sexual orientation, gender reassignment, pregnancy, maternity, age, disability, marriage or civil partnership.
Job details
Salary: SPC 7-11 £25,584-£27.269
Hours: 15 hours per week. 08:00-15:30 (Monday & Friday)
Contract type: Fixed term (review in 12 months)
Reporting to: Office Manager
Main purpose
The administrative officer is responsible for supporting the administrative, financial and organisational processes within the school. They will also act as the initial point of contact for parents/carers, visitors and other stakeholders, therefore they will be an ambassador for the school and embody the value, vision and ethos of the school in all interactions.
Duties and responsibilities
General administration
Update manual and computerised record/information systems
Update and maintain the school calendar
Assist with managing the school’s email inbox, ensuring the school meets its expected response times and that emails are forwarded to the relevant staff member as necessary
Manage and organise completed forms from parents and carers
Report any issues with the school’s IT systems
Organise and distribute incoming and outgoing post
Provide administrative support to staff as needed
Book training courses for all staff
Order, monitor and manage stock, ensuring best value following the school’s purchasing processes
Carry out filing, printing and photocopying. Maintain the operation of the printer
and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary
Assist with organising parents’ evenings and other meetings and events, including
the organisation of rooms and equipment, and providing refreshments as required
Keep records in accordance with the school’s record retention schedule and
data protection law, ensuring information security and confidentiality at all times
All other duties as assigned by the line manager or Headteacher
Attendance administration
Monitor and maintain an accurate record of pupil attendance, producing reports as
necessary
Monitor the late arrival of pupils and contact parents/carers to identify reasons for
non-attendance, ensuring all safeguarding procedures are followed
All other duties as assigned by the line manager or Headteacher
Reception
Act as the first point of contact for parents/carers and visitors arriving at the school
Deal with telephone and face-to-face enquiries efficiently and in a professional and
supportive manner
Seek support from other colleagues where necessary to respond to complex enquiries
Respond to messages promptly and accurately, passing on information to relevant staff
members as necessary
Assist staff and pupils with the information and support they need
All other duties as assigned by the line manager or Headteacher
Safeguarding
Control access to the school in line with the school’s safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures
Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures
Administer the school’s filtering and monitoring system for online safety, and escalate any safeguarding concerns following the correct safeguarding procedures
All other duties as assigned by the line manager or Headteacher
Written communication
Write and send email responses that are professional and uphold the school’s vision and
values
Update and distribute online and offline communications (e.g. letters, newsletters, social
media posts, etc.) to parents, staff and other stakeholders
Assist with marketing and promoting the school
All other duties as assigned by the line manager or Headteacher
Finance
Enter data into the school’s finance systems and produce reports as necessary
Collect, record and issue receipts for payments from parents and carers
Carry out financial administration in line with the school’s procedures
All other duties as assigned by the line manager or Headteacher
Other areas of responsibility
Read and follow the relevant school policies
Undertake training required to develop in the role
Ensure all duties and responsibilities are undertaken in line with the school’s health and
safety policy
Contribute to the safety of children and young people and protect them from harm
All other duties as assigned by the line manager or Headteacher
Person specification
Qualifications and training
First aid training (or willingness to complete it)
GCSE English and maths (or equivalent)
Experience
Carrying out administrative tasks
Dealing with face-to-face and telephone interactions
Working with children or young people
Working and collaborating within a team
Skills and knowledge
Good oral and written communications skills
Ability to respond quickly and effectively to issues that arise
Ability to plan, organise and prioritise to meet deadlines
Ability to use own initiative and take action accordingly
Excellent attention to detail
Ability to use IT packages including word processing, spreadsheets and presentation software
Ability to use relevant office equipment effectively
Ability to build effective working relationships with colleagues
Understanding of data protection and confidentiality
Understanding of safeguarding
Personal qualities
Commitment to promoting the ethos and values of the school and
getting the best outcomes for all pupils
Commitment to acting with integrity, honesty, loyalty and fairness to
safeguard the assets, financial probity and reputation of the school
Ability to work under pressure and prioritise effectively
Commitment to maintaining confidentiality at all times
Commitment to safeguarding and equality
Embraces change well
Deals with difficult situations effectively
Headteacher/line manager’s signature: _______________________________________
Date: _______________________________________
Postholder’s signature: _______________________________________
Date: _______________________________________
Closing Date: Friday 12th September 2025